Polityka zwrotu kosztów

Right of revocation

Consumers have a fourteen day right of withdrawal.

Withdrawal right
You have the right to withdraw your order within fortnight to revoke this contract without giving reasons. The revocation period is as follows fourteen days from the day where you or a third party other than the carrier designated by you have taken or have taken possession of the last goods.

In order to exercise your right of withdrawal, you must inform Artprinta GmbH i. G., Mitterstrassweg 23, 82064 Strasslach-Dingharting, Germany, Email: info@artprinta.com, Phone: +4915118360906 of your decision to withdraw from this contract by means of a clear declaration (e.g. a letter, fax or e-mail sent by post).

PLEASE NOTE: PLEASE DO NOT SEND YOUR ORDER BACK TO OUR BUSINESS ADDRESS SINCE WE DO NOT HAVE WAREHOUSING CAPACITIES IN OUR BUSINESS OFFICE. OUR CUSTOMER SUPPORT WILL COMMUNICATE A RETURN ADDRESS TO YOU.

In order to comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.

Consequences of the revocation

If you revoke this contract, we will refund all payments we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the one offered by us);You shall reimburse us immediately and at the latest within fourteen days from the day on which we received notification of your revocation of this contract. For this payment we shall use the same means of payment as you used for the original transaction, unless expressly agreed otherwise with you; in no event shall you be charged for this payment. We may refuse to refund until we have received the goods back or until you have proved that you have returned the goods, whichever is earlier.

You shall return or hand over the goods to Artprinta GmbH i. G., Mitterstrassweg 23, 82064 Strasslach-Dingharting, Germany, Email: info@artprinta.com, Phone: +4915118360906 immediately and in any case no later than fourteen days from the day on which you notify us of the revocation of this contract. The period shall be deemed to have been observed if you dispatch the goods before expiry of the period of fourteen days. You shall bear the direct costs of the shipment of the goods. In the case of goods which, due to their nature, cannot normally be sent by post, these forwarding costs shall be borne by the customer in EUR. They shall only be liable for any loss in value of the goods if such loss in value is due to handling of the goods which is not necessary for examining their condition, properties and function.

The right of withdrawal does not apply to the following contracts:

  • Contracts for the supply of goods which are not prefabricated and for the manufacture of which individual choice or destination by the consumer is essential or which are clearly tailored to the personal needs of the consumer. This applies to all products offered by Artprinta.com

  • Sample withdrawal form

    (If you want to cancel the contract, please fill out this form and return it to us.)

    – To: Artprinta GmbH, Mitterstrassweg 23, 82064 Strasslach-Dingharting, Germany, Email: info@artprinta.com, Phone: +4915118360906

    – I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following
    goods (*)/the provision of the following service (*)

    – Ordered on (*)/received on (*)

    – Name of consumer(s)

    – Address of consumer(s)

    – Signature of consumer(s) (only if communicated on paper)

    – Date

    (*) Delete as applicable.

     

Special remarks

If you finance this contract with a loan and revoke it later, you are no longer bound by the loan contract, provided that both contracts form an economic unit. This is to be assumed in particular if we are also your lender or if your lender makes use of our cooperation with regard to financing. If we have already received the loan when the revocation takes effect, your lender shall enter into our rights and obligations under the financed contract in relation to you with regard to the legal consequences of the revocation or the granting of the loan. The latter does not apply if the present contract concerns the acquisition of financial instruments (e.g. securities, foreign exchange or derivatives).

If you wish to avoid a contractual obligation as far as possible, exercise your right of revocation and also revoke the loan contract if you are also entitled to a right of revocation.


Revocation notice created with the Trusted Shops Rechtstexter in Kooperation mit Wilde Beuger Solmecke Rechtsanwälte.